Frequently Asked Questions

Guest Rooms

Do you provide coffee and tea in the rooms?

Each room has a kettle, coffee, tea and other amenities so that you can help yourself whenever you feel the need.

Does the guest house have mini-bars in the rooms?

Yes, Chardonnay and Rubicon have mini-bars.

Food

What is on your breakfast menu?

Either an English or Continental breakfast.
(Remember, breakfast is already included in accommodation packages)

I noticed you serve dinner on request. What does 'on request' mean?

Everyone has different tastes, we know that some guests would prefer to have a light meal after a long trip instead of a big meal.

Mention to your hostess that you would like dinner, she will make some suggestions regarding your options.
We will provide you with personalised service and fresh ingredients that are in season.

Real South African cuisine? What is that?

South Africans have an amazing ability to add their own touch to dishes made popular all over Europe but have also invented some local dishes to compete with the best of them. Our hostess grew up in the countryside in a household where food really is king; she even attended a specialised cooking school and has served up many fantastic 5 course meals.
We would like you to experience some of the great dishes that she loves, feel free to forward any special requests.

Technology Services

You mention that email can be accessed for free via the guest house computer?

Speak to the hostess and she will arrange this for you.

Which digital satellite channels can I watch on my room television?

We subscribe to a premium bouquet of channels provided by DStv. Please consult their channel guide for more information.

You accept credit cards, what will I be using my credit card for?

If you request any of the add-on services that we offer you can pay for them on site with your credit card.

Wireless Internet at a ZAR 60.00 flat rate per day, tell me more?

We have a wireless access point connected to our DSL line.
This provides wireless internet to anyone on our premises.
To access the service; your hostess will provide you with a security key.
For security reasons; you will need to enter the key when connecting to our wireless network.

Transport

You collect guests from O.R. Tambo International Airport and drop them off again?

Yes, at ZAR 150.00 per trip we will meet you in the international arrival terminal at O.R. Tambo International Airport.
Please have the mobile number for Chamonix Guest Lodge at hand when you arrive to get in touch with us.
(+27 72 345 3984)
If you require us to drop you off again, we will drop you off at the airport drop-off zone.

How do I go about renting a vehicle?

All local vehicle rental agencies have offices at the airport and pick-ups and drop-offs can be arranged.

Tour Bookings...

Various tours and sightseeing trips can be arranged from Chamonix Guest Lodge.

Flight Reservations...

Can be booked from our lodge with all airlines operating out of O.R. Tambo International Airport (formerly Johannesburg International Airport).

Can I use public transport in Johannesburg?

We would prefer to transport you ourselves however if you wish to use a taxi there are a number of executive taxi services in the area.